Welcome to Deepvi Tour and Travels (OPC) Private Limited. By accessing, browsing, or using our website www.deepvitour.com, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before booking any travel services.

If you do not agree with any part of these terms, you are advised not to use our website or services.

1. Company Information

Company Name: Deepvi Tour and Travels (OPC) Private Limited
Address:
833, 8th Floor, PS Abacus,
New Town, Action Area II,
Chakpachuri, New Town,
North 24 Parganas – 700156
West Bengal, India

Mobile: 7891415651
Email: deepvipvtltd@gmail.com
Website: www.deepvitour.com

2. Scope of Services

Deepvi Tour and Travels (OPC) Private Limited provides online travel-related services including but not limited to:

  • Domestic and international travel packages
  • Holiday and tour bookings
  • Hotel and accommodation arrangements
  • Transportation and sightseeing services

All services are subject to availability and the terms of respective service providers.

3. Booking & Payment

  • All bookings made through deepvitour.com are subject to availability and confirmation.
  • Full or partial payment may be required at the time of booking, depending on the selected package.
  • Payments must be made using approved online payment methods available on the website.
  • Once payment is successfully completed, a booking confirmation will be shared via email or website dashboard.

4. Pricing & Charges

  • All prices displayed on the website are subject to change without prior notice.
  • Prices may vary based on season, availability, taxes, supplier charges, or government regulations.
  • Any additional costs not mentioned in the package inclusions must be borne by the customer.

5. Cancellation & Refund Policy

  • Customers may cancel bookings as per the cancellation policy applicable to their selected package.
  • Refund requests can be raised as outlined in our Return & Refund Policy.
  • Approved refunds are automatically credited to the original payment method within 24 hours.
  • Refund eligibility and amount depend on supplier cancellation rules and booking conditions.

Please refer to our Return & Refund Policy for complete details.

6. User Responsibilities

By using our website, you agree to:

  • Provide accurate, complete, and updated information during booking.
  • Ensure that travel documents such as passports, visas, IDs, and permits are valid.
  • Comply with laws, customs, and regulations of the destination country or state.
  • Take responsibility for personal belongings, health, and safety during travel.

7. Travel Documents & Visas

  • Customers are solely responsible for obtaining valid passports, visas, permits, and travel documents.
  • Deepvi Tour and Travels shall not be held responsible for denied boarding, entry refusal, or delays due to improper documentation.

8. Changes, Delays & Force Majeure

Deepvi Tour and Travels shall not be liable for delays, changes, or cancellations caused by circumstances beyond our control, including but not limited to:

  • Natural disasters
  • Weather conditions
  • Government actions
  • Strikes or protests
  • Pandemics or health emergencies

In such cases, refunds or rescheduling will be subject to supplier policies.

9. Limitation of Liability

  • Deepvi Tour and Travels acts as an intermediary between customers and service providers such as hotels, airlines, and transport operators.
  • We are not liable for any loss, injury, damage, accident, or inconvenience caused during travel.
  • Our liability, if any, shall be limited to the amount paid for the specific service booked through us.

10. Website Usage & Intellectual Property

  • All content on deepvitour.com, including text, images, logos, and designs, is the property of Deepvi Tour and Travels (OPC) Private Limited.
  • Unauthorized use, reproduction, or distribution of website content is strictly prohibited.

11. Privacy & Data Protection

  • Personal information shared by customers is handled as per our Privacy Policy.
  • We ensure reasonable security measures to protect customer data.

12. Amendments to Terms

Deepvi Tour and Travels reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website after changes constitutes acceptance of the revised terms.

13. Governing Law & Jurisdiction

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts located in West Bengal.

14. Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us:

📞 Mobile: 7891415651
📧 Email: deepvipvtltd@gmail.com
🌐 Website: www.deepvitour.com