Deepvi Tour and Travels (OPC) Private Limited (“we,” “our,” “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website www.deepvitour.com.

By using our website and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Full name

  • Email address

  • Mobile number

  • Billing and payment details

  • Travel preferences and booking information

b) Non-Personal Information

  • IP address

  • Browser type and device information

  • Website usage data

  • Cookies and analytics data

2. How We Use Your Information

We use the collected information to:

  • Process travel bookings and payments

  • Provide booking confirmations and customer support

  • Process cancellations, refunds, and modifications

  • Improve our website, services, and user experience

  • Send booking-related updates, offers, and notifications

  • Comply with legal and regulatory requirements

3. Payment Security

All payments made on deepvitour.com are processed through secure and trusted third-party payment gateways. We do not store your card or bank details on our servers.

4. Sharing of Information

We may share your information only in the following circumstances:

  • With airlines, hotels, transport providers, and service partners to fulfill your booking

  • With payment gateways for transaction processing

  • When required by law or government authorities

  • With trusted service providers who assist in website operations under confidentiality obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Cookies Policy

Our website uses cookies to enhance user experience, analyze website traffic, and improve services. You may choose to disable cookies through your browser settings; however, some website features may not function properly.

6. Data Protection & Security

We implement reasonable technical and organizational security measures to protect your personal data against unauthorized access, misuse, loss, or alteration. However, no online transmission is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill booking purposes, comply with legal obligations, and resolve disputes.

8. Your Rights

You have the right to:

  • Access your personal information

  • Request correction or updates to your data

  • Request deletion of your personal information (subject to legal requirements)

  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. Deepvi Tour and Travels is not responsible for the privacy practices or content of such external websites.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and continued use of the website indicates acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

Deepvi Tour and Travels (OPC) Private Limited
📍 Address:
833, 8th Floor, PS Abacus,
New Town, Action Area II,
Chakpachuri, New Town,
North 24 Parganas – 700156
West Bengal, India

📞 Mobile: 7891415651
📧 Email: deepvipvtltd@gmail.com
🌐 Website: www.deepvitour.com