At Deepvi Tour and Travels (OPC) Private Limited, we understand that travel plans may change due to unforeseen circumstances. Our cancellation policy is designed to be transparent, fair, and customer-friendly.

This policy applies to all travel packages and services booked through www.deepvitour.com.

1. How to Cancel a Booking

Customers can cancel their booking by:

  • Logging into their account on deepvitour.com and submitting a cancellation request, or

  • Contacting our customer support team via email or phone with valid booking details.

Cancellation requests are considered effective only after confirmation from our team.

2. Cancellation Charges

Cancellation charges, if any, depend on:

  • The time of cancellation before the travel date

  • The specific package booked

  • Airline, hotel, or service provider policies

Unless otherwise stated on the package details:

  • Early cancellations may be eligible for full or partial refunds

  • Last-minute cancellations may attract higher cancellation charges

  • Some promotional or special packages may be non-cancellable

Exact cancellation terms are mentioned on the booking page or booking confirmation.

3. Refund After Cancellation

  • Once a cancellation request is approved, the applicable refund amount (after deductions, if any) will be processed.

  • Approved refunds are automatically credited to the original payment method within 24 hours.

  • The time taken for the refund to reflect in your account may vary depending on your bank or payment provider.

Please refer to our Return & Refund Policy for more details.

4. Non-Cancellable Bookings

No refunds will be provided in the following situations:

  • No-show (failure to report for travel)

  • Partially used services

  • Bookings clearly marked as non-refundable or non-cancellable

  • Cancellations made after the allowed cancellation period

5. Changes Instead of Cancellation

In some cases, customers may request changes (such as date change or name correction) instead of cancellation. Approval of such requests depends on service provider policies and may involve additional charges.

6. Force Majeure

Deepvi Tour and Travels shall not be responsible for cancellations or changes caused by events beyond our control, including but not limited to:

  • Natural disasters

  • Government restrictions

  • Weather conditions

  • Strikes or protests

  • Pandemics or health emergencies

Refunds or rescheduling in such cases will be subject to supplier policies.

7. Important Notes

  • Cancellation policies may differ for each travel package.

  • Any service fees, convenience fees, or third-party charges may be non-refundable unless stated otherwise.

  • This policy applies only to bookings made directly through www.deepvitour.com.

8. Contact Us

For cancellation assistance or queries, please contact:

Deepvi Tour and Travels (OPC) Private Limited
📞 Mobile: 7891415651
📧 Email: deepvipvtltd@gmail.com
🌐 Website: www.deepvitour.com