At Deepvi Tour and Travels (OPC) Private Limited, customer satisfaction is our top priority. We understand that travel plans may change, and we strive to make our refund process simple, transparent, and hassle-free.

This Return and Refund Policy explains the terms under which customers can request refunds for travel packages booked through www.deepvitour.com.

Refund Eligibility

Customers are eligible to request a refund under the following conditions:

  • The refund request is raised within the applicable cancellation period mentioned on the package or booking confirmation.

  • The booking has not already been fully utilized or partially availed (unless otherwise specified).

  • The refund request complies with the specific terms and conditions of the selected travel package.

Please note that some packages, services, or promotional offers may have special cancellation or refund conditions, which will be clearly mentioned at the time of booking.

How to Raise a Refund Request

Customers can raise a refund request by:

  • Logging into their account on deepvitour.com and submitting a refund request through the booking section, or

  • Contacting our support team via email or phone with valid booking details.

Once the request is submitted, it will be reviewed and processed as per our policy.

Refund Processing Time

  • All approved refunds are automatically credited to the original payment method used at the time of booking (credit card, debit card, UPI, net banking, or wallet).

  • Refunds are processed within 24 hours after approval.

  • The time taken for the amount to reflect in your account may vary slightly depending on your bank or payment provider.

Non-Refundable Situations

Refunds may not be applicable in the following cases:

  • Bookings canceled after the allowed cancellation period.

  • No-shows or unused services.

  • Services already availed partially or fully.

  • Bookings marked as non-refundable at the time of purchase.

  • Delays or cancellations caused by factors beyond our control such as natural disasters, government regulations, strikes, pandemics, or force majeure events (subject to supplier policies).

Amendments & Cancellations

If you wish to modify or cancel your booking instead of requesting a refund, please contact our support team as early as possible. Any amendment or cancellation charges imposed by hotels, airlines, or service providers will be applicable.

Important Notes

  • Refund amounts may vary based on supplier policies and cancellation charges, if applicable.

  • Deepvi Tour and Travels reserves the right to deduct any applicable service fees where mentioned.

  • This policy applies only to bookings made directly through www.deepvitour.com.

Contact Us for Refund Support

For any questions regarding returns, cancellations, or refunds, please contact us:

Deepvi Tour and Travels (OPC) Private Limited
📞 Mobile: 7891415651
📧 Email: deepvipvtltd@gmail.com
🌐 Website: www.deepvitour.com